Privacy Policy for Customer

Effective Date: January, 1st, 2026

Rimindie Legal Identity:
The Rimindie marketplace is operated by RIMOCC’ SAS, a simplified joint-stock company (Société par Actions Simplifiée) with a capital of 2,000 euros, registered at 25 cours Docteur Long, 69003 Lyon, France, under the registration number RCS Lyon 879 392 363 and VAT number FR07879392363

At Rimindie, we take your privacy seriously. This policy explains how we collect, use, and protect your personal data when you visit our marketplace to purchase artisanal drums and percussion instruments.

Data Controller

Rimindie is the “Data Controller” for the information collected on this website. Our registered office is located in Lyon, France. You can contact our Data Protection Officer at hello.rimindie@gmail.com

Information We Collect

We collect information to provide a better experience and fulfill your orders:

  • Identity Data: Name, surname, and username.
  • Contact Data: Email address, shipping address, and phone number.
  • Financial Data: Payment card details (processed securely via Stripe; Rimindie does not store your full card numbers).
  • Technical Data: IP address, browser type, and location data (to calculate correct VAT via the OSS system).

How We Share Your Data (The Marketplace Rule)

Because Rimindie is a marketplace, your data is shared in the following ways:

  • With Vendors: When you buy a product, we share your name and shipping address with the Artisan (Vendor) who created the item so they can ship it to you. Vendors are contractually bound to use this data only for fulfillment and not for marketing.
  • With Service Providers: We share data with Stripe (payments) and our hosting providers to keep the site running.
  • Legal Requirements: We may share data with tax authorities (for EU OSS reporting) as required by law.

Legal Basis for Processing

We process your data based on:

  • Contractual Necessity: To deliver the drum or instrument you ordered.
  • Legal Obligation: To comply with EU tax and accounting laws.
  • Consent: When you sign up for our newsletter.

International Data Transfers

While Rimindie is based in France, some of our artisans or service providers may be located outside the European Economic Area (EEA). In such cases, we ensure that standard contractual clauses or adequacy decisions are in place to protect your data.

Data Retention

We keep your order data for as long as necessary to fulfill the sale and for 10 years to comply with French accounting and EU VAT (OSS) regulations.

Your Rights (GDPR)

Under the GDPR, you have the following rights:

  • Access: Request a copy of your data.
  • Correction: Ask us to fix incorrect information.
  • Erasure: Ask us to delete your data (subject to legal retention requirements).
  • Portability: Request your data in a machine-readable format.
  • Objection: Withdraw consent for marketing at any time.

To exercise these rights, please email hello.rimindie@gmail.com.

Cookies

We use cookies to keep track of your shopping cart and to analyze site traffic. You can manage your cookie preferences through the banner on our homepage.

Updates to this Policy

We may update this policy occasionally. Significant changes will be notified via our website or email.